App Admin Guide
App Admin is used for platform health, school lifecycle management, support, payment operations, and referral program administration.
New platform operators should learn the workspace in this order.
Manage schools
Create schools, inspect subscription lifecycle, resend invites, and review plan usage.
Open page
Monitor webhooks
Inspect Paystack delivery health, failed references, and rejected signatures.
Open page
Handle support
Review platform support requests and respond with school context.
Open page
Run referrals
Approve partner applications, review leads, and move rewards or payouts forward.
Open page
Schools
The main tenant management page for platform operators.
Open page
Webhooks
Operational monitoring for payment-provider webhook health.
Open page
Referrals overview
High-level referral program volume, conversion, rewards, and payouts.
Open page
Referral subpages
Applications, partners, leads, rewards, payouts, reports, and audit logs all live under the same referral section.
Open page
What should I use first when a school reports a payment issue?
Start in Webhooks if it looks like a Paystack or verification problem. Use Schools when you need the tenant subscription record itself.
What is the difference between a referral lead, reward, and payout?
Leads are captured prospects, rewards are earned referral outcomes waiting for approval, and payouts are money owed to a partner after approval.
Where do I resolve manual school renewals or extensions?
Use the Schools page. It is the platform control point for school subscription state and overrides.